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Difficult Conversations 10th Anniversary Ed: How to Discuss What Matters Most:  Douglas Stone, Bruce Patton, Sheila Heen: 9780143118442
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Difficult Conversations 10th Anniversary Ed: How to Discuss What Matters Most
Penguin / 2010 / Paperback
Author: "Douglas Stone, Bruce Patton, Sheila Heen"


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ISBN: 9780143118442

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Product Description

Based on fifteen years of research, Difficult Conversations walks you through a step-by-step approach for how to have your toughest conversations with less stress and more success. Learn to manage strong emotions and stay balanced regardless of how the other person responds. Paperback.



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Product Details

Format: Paperback
Number of Pages: 288
Vendor: Penguin
Publication Date: 2010
Dimensions: 7.75 X 5.06 (inches)
ISBN: 0143118447
ISBN-13: 9780143118442
Availability: In Stock


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